FAQ's
What is the Leaderboard? The leaderboard displays the points accumulated by the top 50 users for the current semester. These points will represent the total points users have available. Once you purchase a prize, your point total will be reduced accordingly. Points will also be wiped clean at the end of each semester, allowing users to start fresh.
How does the prize store work? The Prize Store contains a list of prizes that can be purchased at any time throughout the current semester by students who accumulate enough points to cover the cost of that prize. Some of the prizes are limited and will go to the students who purchase them first. Quantities are listed in the Prize Store. Prize store will be restocked at the beginning of each semester.
How do I trade in points for prizes in the Prize Store? Open the CrimZone Rewards app and click on the Prize Store icon. Once you make sure that you have enough points to purchase the prize that you want, click on that prize and then click "purchase". You will get a confirmation notice after the prize has been successfully purchased.
How do I get the prizes that I have purchased? You will be prompted to email Harvard Athletics Marketing at dhapromo@fas.harvard.edu and let us know that you have just purchased a prize. You will then coordinate with Marketing to pick up your prize at the Harvard Athletics Complex.
What is the Grand Prize Raffle? In addition to purchasing prizes, students will be able to purchase raffle tickets for the Grand Prize Raffle. Each entry you purchase counts as one "ticket" into the prize raffle. The more you purchase, the better your chances are to win. At the end of each semester, first, second, and third place winners will be chosen from the pool of raffle entries. Please visit the Prize Store to learn about the Grand Prize Raffle prizes for this semester.
What is the difference between Featured vs. Non-Featured Events? Each semester, anywhere from 15-20 events will be designated as "Featured Events". Typically each ticketed sport will have two featured events, and non-ticketed sports will have one featured event. Featured events generally will include a specific giveaway, with the potential to earn up to 50 REWARDS POINTS! 25 points for checking in at the start of the event, and an additional 25 BONUS points for the 2nd Check-In. Check-ins at all other non-featured events will earn you 10-15 rewards points.
What is 2nd Check-In? 2nd Check-In is an opportunity for you to earn 25 BONUS points at a Featured event. Half way through the event, you will receive a push notification letting you know that the 2nd Check-In event has been created in the CrimZone app. At that time you will be able to go to the new event and check in to earn your bonus points. Please make sure push notifications are ENABLED for the CrimZone Rewards app to ensure you are notified of the 2nd Check-In.
Are there any other ways to earn points? Yes, there will be promo codes offered throughout the semester for additional points. You will receive notifications to let you know that a promo code is available. At that time, go into your CrimZone app, click account, click promo code, type in your promo code, and earn your bonus points! There will also be the potential for bonus points to be earned via interaction with Harvard Athletics social media platforms. Any playoff or championship event hosted by Harvard Athletics will also result in additional points available.
How can I stay informed about upcoming events? By downloading the CrimZone app you will automatically be added to the CrimZone Rewards email list. These emails will be sent once every week with information about upcoming rewards events.
Do I have to be a Harvard College student to participate? Yes. In order to be eligible for rewards all participants must fully complete their CrimZone mobile app account profile with a valid @college.harvard.edu email address.
Do I have to have an iPhone or Android in order to participate? No, but you do need a phone that can access a mobile browser. Participants can use their login information on mobile web to check in to events by visiting CrimzoneRewards.com
How do I "check-in" to events? Open the CrimZone mobile app, click on the Events icon, choose the event you're attending and tap "Check in to this Event." Check in is GPS based, so you will only be allowed to check in if you are at the venue.
What if the app won't let me check in? First, make sure that you are inside the venue. If you still cannot check in, go to your phone or device settings, click on privacy, and make sure that your location services is turned on for CrimZone.