FAQ's

Do I have to be a New Mexico Highlands student to participate? No. All users are able to check in and redeem prizes! In order to be eligible for rewards all participants must fully complete their NMHU Cowboy Rewards mobile app account profile. How do I "check-in" to events? Open the NMHU Cowboy Rewards mobile app, choose the event you're attending and tap "Check in to this Event". How do I “Redeem” my rewards? Prizes are redeemable at the NMHU Wilson complex in the Hall of Fame office on second floor, Wednesday and Thursday 8 a.m.- 10: a.m. and 3 p.m.-5p.m. Email Verification and QR code required. Some prizes may require you to redeem them at the sponsor’s location. Please make sure to check the description on the reward to find out how to redeem. Prizes are while supplies last. All purchases from prize store are final. Any questions after purchase email nmhuHRA@yahoo.com How do I get started with Cowboy Rewards? Download NMHU Cowboy Rewards on your iPhone or Android, or visit nmhucowboyrewards.com on your smart phone's browser. Click register, fill out all of the information, and you're set! Which sports will I earn points for attending? You can earn points at every New Mexico Highlands athletic sporting events. Do my points deduct when I claim a prize? Yes. Your points deduct when claiming a prize but only by the number of points that you use. Do my points reset every year? Yes! Every August your points will reset so you can begin earning points toward new prizes!